The saying, “You should never judge a book by its cover” is one of the earliest lessons we are taught in life.

Another important adage to remember is that there are always two sides to every story.

via GIPHY

With this story, however, it’s hard to grasp what the other side was thinking.

There’s no denying that empathy is important in how we deal with other humans as we all try and navigate in this complex world.

But sometimes even the best intentions turn out to have the worst results.

Like the alert users received about FaceApp’s latest feature: the ability to change your race in photos.

This isn’t the first time FaceApp has stirred up controversy.

Back in April, the selfie-altering app launched its “hot” filter, which lightened users’ skin tones.

Head to the next page to see what FaceApps’ latest tragedy actually looked like…